Explore Patio Umbrella Basics for Your Garden

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Privacy Policy

Last Updated: February 13, 2026

Contact: privacy@gardenyardguide.my

1. Introduction

Garden Patio Umbrella Overview ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Identity Data: Full name
• Contact Data: Email address, state of residence
• Preference Data: Main focus areas, learning interests
• Technical Data: IP address, browser type, device information
• Usage Data: Website navigation patterns, pages viewed, time spent on pages

3. How We Collect Your Data

We collect personal data through:

• Direct interactions when you complete our lead capture form
• Automated technologies including cookies and web analytics
• Third-party analytics services

4. Purposes for Processing Personal Data

We process your personal data for the following purposes:

• Providing educational materials and guides about patio umbrellas
• Sending newsletters and educational content
• Improving our website and user experience
• Complying with legal obligations
• Analyzing website usage and trends
• Responding to inquiries and support requests

5. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information through our forms
• Legitimate Interests: To operate and improve our educational platform
• Legal Obligations: To comply with Malaysian laws and regulations

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage with reputable cloud providers

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Active subscribers: Duration of subscription plus 2 years
• Unsubscribed users: 90 days after unsubscription
• Technical logs: 12 months
• Legal requirements may necessitate longer retention periods

8. Your Rights Under PDPA

Under Malaysia's Personal Data Protection Act 2010, you have the following rights:

• Right of Access: Request access to your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Withdraw Consent: Withdraw your consent at any time
• Right to Limit Processing: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format

9. Disclosure of Personal Data

We may share your personal data with:

• Service providers who assist in operating our platform
• Analytics providers to understand user behavior
• Legal authorities when required by law
• Professional advisors including lawyers and accountants

We do not sell your personal data to third parties.

10. International Data Transfers

Your data may be processed outside Malaysia. When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

11. Cookies and Tracking

We use cookies and similar technologies to enhance user experience. For detailed information, please refer to our Cookie Policy.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Information

For privacy-related inquiries, data access requests, or to exercise your rights:

• Email: privacy@gardenyardguide.my
• General Contact: hello@gardenyardguide.my
• Address: Batu Pahat, Malaysia

15. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Our Data Protection Officer at privacy@gardenyardguide.my
• The Personal Data Protection Commissioner of Malaysia

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Terms of Service

Last Updated: February 13, 2026

Contact: legal@gardenyardguide.my

1. Agreement to Terms

By accessing or using the Garden Patio Umbrella Overview website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Jurisdiction and Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia, specifically the courts of Johor.

3. Educational Purpose Only

This platform provides general educational information about patio umbrellas, canopy designs, and garden furniture. The content is for awareness and learning purposes only and should not be considered as:

• Professional advice or consultation
• Product recommendations or endorsements
• Performance guarantees or warranties
• Compliance with any specific standards or regulations
• Weather protection or UV-blocking guarantees

4. No Performance or Compliance Guarantees

We make no representations, warranties, or guarantees regarding:

• The performance of any patio umbrella products
• Weather resistance or durability of outdoor furniture
• UV protection capabilities
• Compliance with building codes or safety standards
• Suitability for any particular purpose
• Results or outcomes from following our educational content

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Garden Patio Umbrella Overview or its content suppliers and is protected by Malaysian and international copyright laws. You may not:

• Reproduce, distribute, or create derivative works without written permission
• Use our content for commercial purposes without authorization
• Remove copyright or proprietary notices
• Reverse engineer or decompile any software

6. User Responsibilities

When using our platform, you agree to:

• Provide accurate and complete information in all forms
• Maintain the confidentiality of your account credentials
• Not use the service for any unlawful purpose
• Not transmit any malicious code or harmful content
• Not attempt to gain unauthorized access to our systems
• Not impersonate any person or entity
• Not interfere with other users' access to the service

7. Acceptable Use Policy

You must not use our website in any way that:

• Violates any applicable local, national, or international law
• Is fraudulent, deceptive, or misleading
• Infringes upon the rights of others
• Harasses, abuses, or harms other users
• Transmits spam or unsolicited communications

8. Payment Terms

For any paid services or products:

• All prices are displayed in Malaysian Ringgit (MYR) unless stated otherwise
• Payment must be received in full before access is granted
• We accept payment methods as displayed at checkout
• All sales are subject to our Refund Policy
• We reserve the right to change pricing with notice

9. Limitation of Liability

To the fullest extent permitted by Malaysian law, Garden Patio Umbrella Overview shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use our services
• Any reliance on information provided on our platform
• Any third-party content or links

Our total liability shall not exceed the amount paid by you, if any, for accessing our services in the 12 months preceding the claim.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties of uninterrupted or error-free service

11. Indemnification

You agree to indemnify and hold harmless Garden Patio Umbrella Overview, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Your violation of any applicable laws

12. Termination

We reserve the right to:

• Terminate or suspend your access immediately, without notice, for any violation of these terms
• Remove or disable any content that violates these terms
• Discontinue the service at any time with or without notice

Upon termination, your right to use the service will immediately cease.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the service after changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms of Service:

• Legal Email: legal@gardenyardguide.my
• General Email: hello@gardenyardguide.my
• Address: Batu Pahat, Malaysia

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Refund Policy

Last Updated: February 13, 2026

Contact: refunds@gardenyardguide.my

1. Overview

Garden Patio Umbrella Overview is committed to customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for digital products and services purchased through our platform.

2. 14-Day Digital Guarantee

For all digital products and educational materials, we offer a 14-day money-back guarantee from the date of purchase. If you are not satisfied with your purchase, you may request a full refund within this period.

3. Eligibility for Refunds

You are eligible for a refund if:

• Your refund request is made within 14 days of purchase
• You have not violated our Terms of Service
• The product or service has significant technical issues that prevent access
• The product was not as described on our website
• You provide a valid reason for your refund request

4. Non-Refundable Items

The following are not eligible for refunds:

• Free materials, guides, or content
• Purchases made more than 14 days ago
• Services that have been fully delivered and consumed
• Downloadable content that has been accessed or downloaded extensively
• Custom or personalized content created specifically for you

5. Refund Request Process

To request a refund, please follow these steps:

• Step 1: Email refunds@gardenyardguide.my with your order number and purchase details
• Step 2: Provide a brief explanation for your refund request
• Step 3: Include any relevant documentation or screenshots if applicable
• Step 4: Wait for acknowledgment of your request (usually within 1-2 business days)
• Step 5: Our team will review your request and respond within 5 business days

6. Processing Timeline

Refund processing timelines:

• Request Acknowledgment: Within 1-2 business days
• Review and Decision: Within 5 business days of acknowledgment
• Refund Processing: Within 7-10 business days after approval
• Bank Processing: Additional 3-5 business days depending on your financial institution

Total refund timeline may take up to 14-21 business days from initial request to funds appearing in your account.

7. Refund Methods

Refunds will be issued using the same payment method used for the original purchase. If the original payment method is no longer available, we will work with you to arrange an alternative refund method such as:

• Bank transfer
• Store credit (if agreed upon)
• Other mutually agreed payment methods

8. Partial Refunds

In certain circumstances, partial refunds may be granted:

• If you have consumed a significant portion of the purchased content
• If the refund request is made close to the 14-day deadline
• If technical issues affected only part of the service
• If agreed upon during the refund review process

9. Exceptions and Special Cases

We reserve the right to:

• Deny refund requests that do not meet eligibility criteria
• Request additional information before processing a refund
• Issue refunds at our discretion for cases outside the standard policy
• Revoke access to products and services upon issuing a refund
• Refuse future purchases from customers who abuse the refund policy

10. Subscription Cancellations

For subscription-based services:

• You may cancel your subscription at any time
• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial subscription periods
• You retain access to the service until the end of your paid period

11. Technical Issues

If you experience technical difficulties accessing purchased content:

• Contact our support team at hello@gardenyardguide.my first
• We will attempt to resolve the issue before processing a refund
• If technical issues cannot be resolved, a full refund will be issued
• You may be asked to provide screenshots or error messages

12. Fraudulent Purchases

If we detect fraudulent activity or unauthorized use of payment methods:

• We will immediately suspend the account
• Refunds will be processed to the original payment method
• We will cooperate with law enforcement as necessary
• The account may be permanently banned

13. Currency and Exchange Rates

All refunds are processed in Malaysian Ringgit (MYR). If your original purchase was made in a different currency:

• The refund will be converted at the current exchange rate
• We are not responsible for currency fluctuations
• Your bank may charge currency conversion fees

14. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Your purchase after changes are posted constitutes acceptance of the modified policy.

15. Contact Information

For refund requests and related inquiries:

• Refunds Email: refunds@gardenyardguide.my
• Support Email: hello@gardenyardguide.my
• Address: Batu Pahat, Malaysia

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Cookie Policy

Last Updated: February 13, 2026

Contact: cookies@gardenyardguide.my

1. Introduction to Cookies

This Cookie Policy explains how Garden Patio Umbrella Overview uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide useful information to website owners.

3. Types of Cookies We Use

We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve website performance.
• Functional Cookies: These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced features.
• Analytics Cookies: These cookies help us understand user behavior, traffic sources, and page views to improve our content and user experience.

4. Specific Cookies Used

Below is a detailed list of cookies used on our website:

• cookie_consent: Stores your cookie consent preferences (Strictly Necessary, expires after 1 year)
• session_id: Maintains your session state during your visit (Strictly Necessary, expires when browser closes)
• _ga: Google Analytics cookie for tracking user behavior (Analytics, expires after 2 years)
• _gid: Google Analytics cookie for distinguishing users (Analytics, expires after 24 hours)

5. Purpose of Cookie Usage

We use cookies for the following purposes:

• To ensure the proper functioning of our website
• To remember your preferences and settings
• To analyze website traffic and user behavior
• To improve our content and user experience
• To understand which marketing campaigns are effective
• To provide personalized content where applicable

6. Cookie Consent Model

We implement a transparent consent model:

• Upon your first visit, a cookie banner will appear requesting your consent
• You can choose to accept or decline non-essential cookies
• Strictly necessary cookies are automatically set to ensure website functionality
• Your consent preferences are stored for 12 months
• You can change your preferences at any time by clearing your browser cookies or contacting us

7. Third-Party Cookies

Our website may contain cookies from third-party services:

• Google Analytics: For website analytics and performance tracking
• Social Media Platforms: If you share our content on social media
• Embedded Content: Videos or other embedded content may set their own cookies

We do not control third-party cookies. Please refer to the respective third-party privacy policies for more information.

8. How to Withdraw Consent

You can withdraw your cookie consent at any time by:

• Clearing your browser cookies and cache
• Using browser settings to block or delete cookies
• Contacting us at cookies@gardenyardguide.my to reset your preferences
• Using browser extensions or privacy tools that manage cookies

Note that withdrawing consent for necessary cookies may affect website functionality.

9. Browser Cookie Management

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block all cookies or specific types of cookies
• Receive notifications before cookies are stored
• Delete all cookies when closing the browser

For instructions on managing cookies in specific browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

10. Mobile Device Cookie Settings

For mobile devices:

• iOS: Settings > Safari > Block All Cookies
• Android: Browser Settings > Privacy > Clear Cookies
• Each mobile browser may have different cookie management options

11. Cookie Duration and Expiry

Cookies are set with different expiration periods:

• Session Cookies: Expire when you close your browser
• Persistent Cookies: Remain on your device for a set period (ranging from 24 hours to 2 years depending on the cookie type)
• You can view specific expiry dates in your browser's cookie management tools

12. Impact of Disabling Cookies

If you choose to disable cookies, you may experience:

• Reduced website functionality
• Inability to save preferences
• Need to re-enter information on each visit
• Loss of personalized features
• Some pages or features may not work properly

13. Data Protection and Security

Regarding cookie data security:

• Cookie data is encrypted during transmission
• We do not store sensitive personal information in cookies
• Third-party cookies are subject to their respective privacy policies
• We regularly review and update our cookie usage for security and privacy compliance

14. Updates to Cookie Policy

We may update this Cookie Policy to reflect:

• Changes in cookie technology
• Updates to legal requirements
• New features or services on our website
• Changes in our data processing practices

The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

15. Contact Information

For questions about our cookie usage:

• Cookie Inquiries: cookies@gardenyardguide.my
• General Contact: hello@gardenyardguide.my
• Privacy Matters: privacy@gardenyardguide.my
• Address: Batu Pahat, Malaysia